Returns, Refunds & Lifetime Warranty

Our Promise to You

Your artwork should bring meaning and beauty into your home, not worry.

At Daily Pursuit of Truth, we want you to feel completely confident when ordering your Christian canvas artwork. That is why every canvas is protected by our Lifetime Quality Warranty and our 30-Day Love-It Guarantee.

If something is wrong with your order, we will do everything reasonably possible to make it right. No restocking fees. No complicated claims process. Just honest and helpful support.

Nothing in this policy limits any consumer rights provided to you by the laws of your country or region.

Lifetime Quality Warranty

Every Daily Pursuit of Truth canvas is backed by our Lifetime Quality Warranty.

If your canvas arrives damaged, contains a production defect, or develops a fault caused by the way it was manufactured, please email support@dailypursuitoftruth.com with your order number and clear photos of the issue.

Once your claim is approved:

• We will send you a replacement at no cost
• You will not be charged replacement shipping
• In most approved cases, you will not need to return the original canvas

We will never ask you to pay to correct a manufacturing mistake or damage that occurred before your order reached you.

What the Lifetime Warranty Covers

• Damage that occurred during shipping
• Frame defects, warping, or separation
• Print-quality problems
• Incorrect, misprinted, or incomplete artwork
• Production mistakes
• Defective mounting or hanging hardware
• Other verified manufacturing defects

What the Lifetime Warranty Does Not Cover

• Accidental damage after delivery
• Drops, impacts, scratches, or improper handling
• Water damage caused by spills, leaks, flooding, or improper storage
• Intentional damage, misuse, or neglect
• Damage caused while moving or transporting the canvas after delivery
• Alterations or repairs performed by someone other than an approved provider
• Normal aging or fading caused by prolonged exposure to direct sunlight

Our Lifetime Quality Warranty applies to eligible orders worldwide. It is an additional commercial guarantee and does not replace any legal rights you may have relating to faulty, damaged, or misdescribed goods.

30-Day Love-It Guarantee

We want you to love how your artwork looks and feels in your space.

You have 30 calendar days from the date your canvas is delivered to decide whether it is right for you. If you are not completely satisfied, even if you simply changed your mind, you may request a return for a refund.

Opening the package and carefully inspecting your canvas does not make it ineligible for return.

To qualify under our 30-Day Love-It Guarantee:

• Contact us within 30 days of delivery
• Return the canvas in its original, undamaged condition
• Include the original protective packaging where reasonably possible
• Package the canvas carefully to prevent damage during the return journey

To begin your return, email support@dailypursuitoftruth.com with:

• Your name
• Your order number
• The email address used to place the order
• A short reason for the return

Your reason helps us improve, but you do not need to justify changing your mind.

We will reply with the correct return address and clear return instructions. Please do not send your canvas to an address shown on the shipping label without contacting us first, as that may be the address of one of our production partners.

Customers are responsible for return shipping costs when returning an undamaged canvas because of a change of mind. We recommend using a tracked and insured shipping service and keeping your receipt or proof of postage.

If the return is caused by damage, a defect, an incorrect item, or another mistake on our part, we will cover the reasonable return cost when a return is required.

We do not charge restocking fees.

Sale Items, Gift Cards & Custom Artwork

Regular sale items are covered by our 30-Day Love-It Guarantee unless they were clearly marked Final Sale before purchase.

The following items are not eligible under our voluntary 30-day return policy:

• Gift cards
• Items clearly marked Final Sale
• Personalized or custom artwork created specifically at the customer’s request
• Items damaged after delivery through misuse, improper handling, or neglect

These exclusions apply only to our voluntary return offer. They do not remove any legal rights you may have when an item is faulty, damaged, misdescribed, or otherwise does not meet the requirements of applicable consumer law.

EU/EEA and UK 14-Day Cancellation Rights

If you are a consumer residing in the European Union, European Economic Area, or United Kingdom, you may have a legal right to cancel an eligible online purchase without giving a reason.

You must notify us of your decision within 14 calendar days of receiving your order. After notifying us, you must return the item within the period required by the laws that apply to your purchase, generally within a further 14 days.

You may notify us by emailing support@dailypursuitoftruth.com with a clear statement such as:

“I am notifying you that I wish to cancel my purchase of order #[order number], received on [delivery date].”

You may unpack and inspect the canvas in the same way that you would reasonably inspect it in a physical store. Opening the packaging alone will not cause you to lose your cancellation right.

You are responsible for the direct cost of returning the canvas unless:

• The canvas arrived damaged or defective
• We sent you the wrong product
• We failed to inform you that return shipping would be your responsibility
• Applicable law requires us to cover the cost

Where required by law, we will reimburse the payments received from you, including the cost of our least expensive standard delivery option. Additional charges for express or upgraded delivery may not be refundable beyond the cost of standard delivery.

We may wait until we receive the returned canvas, or until you provide valid proof that it has been sent back, before issuing the reimbursement.

You may be responsible for any reduction in value caused by handling the canvas beyond what was reasonably necessary to inspect its nature, appearance, and quality.

Statutory cancellation rights may not apply to artwork made specifically to your instructions or clearly personalized for you. Your rights relating to faulty, damaged, or misdescribed goods remain unaffected.

Damaged or Incorrect Orders

Please inspect your canvas after delivery.

If it arrives damaged, defective, incomplete, or different from what you ordered, email support@dailypursuitoftruth.com as soon as reasonably possible.

Please include:

• Your order number
• Clear photos of the canvas
• Photos of the packaging and shipping label
• A short explanation of what happened

Once verified, we will arrange an appropriate replacement or refund. You will not be responsible for reasonable return or replacement shipping costs when the issue was caused by production, fulfillment, or delivery.

Lost Packages

If your tracking has stopped updating or you believe your order has been lost in transit, please contact us with your order number.

We will work with the shipping carrier and our fulfillment partner to investigate. If the carrier confirms that the package was lost before delivery, we will arrange a replacement or refund.

Wrong Addresses and Unclaimed Packages

Please check your shipping information carefully before completing your order.

If you notice an address mistake, email support@dailypursuitoftruth.com as quickly as possible. We will try to correct it, but we cannot guarantee that changes will be possible after the order has entered production or shipping.

If a package is returned because:

• The address was incorrect or incomplete
• Delivery was refused
• The package was not collected
• The carrier was unable to deliver because of information supplied with the order

The customer may be responsible for the cost of shipping the package again.

Return Condition

Please package your return carefully.

Under our voluntary 30-Day Love-It Guarantee, we may reduce or decline a refund if the canvas is returned with damage that occurred after delivery or during return shipping because it was not packaged safely.

This condition does not apply when the claimed problem is a verified manufacturing defect, production mistake, or shipping-related damage covered by our Lifetime Quality Warranty or applicable consumer law.

Refunds

We will notify you after your return has been received and inspected.

Once a refund is approved, we will submit it to your original payment method within 5 business days. Your bank, credit card company, or payment provider may require additional time to display the funds in your account.

Where required by applicable law, your refund will also include the cost of the least expensive standard delivery option offered for your order.

Return shipping costs are not normally refunded for voluntary change-of-mind returns. They will be covered or reimbursed when required by law or when the return resulted from an approved defect, damage, incorrect product, or fulfillment mistake.

If more than 15 business days have passed since we confirmed that your refund was issued, please contact us so we can help investigate.

Need Help?

We want your experience with Daily Pursuit of Truth to be as meaningful as the artwork you receive.

For returns, warranty claims, delivery problems, or questions about this policy, contact:

support@dailypursuitoftruth.com

Please include your order number whenever possible so we can assist you more quickly.